A.K. Bhattacharya, MD,FACS

★ ☆ ☆ ☆ ☆ 1.0

Nov 23, 2024

If I could give Plastic Surgery Plus zero stars I would. My wife had a breast reduction done by Dr. Bhattacharya and what a mistake it was picking this doctor. This office was no help in getting an approval from our insurance company. The insurance company came back requesting more information and the staff called and said we were denied {which we were not} and ask if we would like to pay out of pocket. Once we sent in the additional documents to the insurance company, she was approved the next day. We went for the first appointment and my wife was excited to share this experience with me to only find out that I was not allowed to be in the room for pictures or the measurements. That should have been the first sign we should have left. The day of the surgery I was in the room with my nervous wife at the hospital and the doctor was ready to do the outline and I was yelled at to leave the room which left my wife even more nervous. She wanted me to hear and see what was going on in case she didn’t understand what was said. Surgery came and went and we were at our first post op appointment and again I was told I was not allowed in the back with her. Meanwhile I was the one taking care of her at home. My wife was crying in the office to have me there with her and was told no. I was brought back at the very end and missed most of the care instructions. We were pretty much on our own to look things up because she had her drains removed and was more nervous about that and couldn’t really pay that close attention. A week later it was time for her 2nd appointment and again I was told no, but this time my wife said no matter what I was going to be in the room with her. Well the doctor and nurse did not like that. We were in the room for at most 4 minutes and not a word was spoke to me and the doctor was having my wife stand away from me so I could not see what was being done. Her drain holes were not even looked at to see if they healed properly. The following week my wife called to make sure there would be no problems with me being there when her stitches came out. She was told no way and if I had to talk to the doctor I can do it in the hallway and that the office manager would be in the appointment the whole time and hold her hand. My wife expressed that she did not feel comfortable with the doctor and was again told no. We were also told that it is a plastic surgeon policy. Well at this point we called around to other surgeons and explained our situation and was told that they not only encourage someone to be in the room with the patient, they expect it. We went to that appointment and we were in the exam room for roughly 45 minutes longer then all the appointments combined at Dr. Bhattacharya’s office. If you are looking for a support system and someone who will take their time with you then we would not recommend by any means Plastic Surgery Plus in freehold NJ. The doctor and his staff are very unprofessional and rude.

Jonathan Gregory — google_place

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