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★ ☆ ☆ ☆ ☆ 1.0
Apr 6, 2025Rockford Dermatology is unprofessional in every way. For simplicity (since SO many things went wrong) I will innumerate my points.
1. I saw the actual dermatologist for one appointment. An assistant took over for each following appointment.
2. I was denied my request for Accutane and made to try a 6 month long antibiotic instead. When that did not work, Accutane was suggested as if I had never asked for it. After explaining my time constraints due to going out of the country soon which was the reason I asked for Accutane 6 months earlier in the first place, I was told that I can not start Accutane until I return. This is untrue as I am now starting it with Hartsough Dermatology.
3. I waited at least an hour in the waiting room for each appointment even though I was always on time. At one appointment, I had to ask if I could come back because I would be late for work if I waited much longer. Only then was I taken back for my appointment.
4. Phone calls are rarely answered and rarely returned. I have seen other reviewers say similar, but those reviews seem to be gone.
All in all, I had a very negative experience at this practice at which I left two appointments in tears. Save yourself time and money and do not go here!
Kirsten Peach — google_place
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