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★ ★ ★ ★ ★ 5.0
Nov 19, 2024Dr. Pinell performed a cyst removal on my knee, which was very scary for me, personally. This was my third cyst removal in the last several years and the first two (with other doctors) did not go well at all. I fainted during both previous operations and ended up with scars as well.
During my pre-surgery appointment, I ran through the same routine with Dr. Pinell as with the other doctors. I told her I'm not good with surgery and will most likely faint during the operation. Dr. Pinell took note of that and when it came time for the actual surgery, she did something no other doctor, whether surgeon or otherwise, has done for me: she came prepared based on my personal needs.
Dr. Pinell brought in some ice water and a cold towel for my neck and forehead and was assisted by a nurse (I think, apologies if she was a Doctor too!) who was ready to deal with me should I faint (I did). On top of that, before even beginning, Dr. Pinell actually genuinely and sincerely made absolutely sure I was 100% comfortable. I've never had a Doctor treat me like an individual, and I have almost always had a PPO, so it isn't like I've been going to poor doctors with bad insurance. One of the best things about all this: she actually waited until I came back to from my fainting spell before performing the surgery, something the other two doctors did not wait to do, as I'm sure they were worried about the appointments that were coming after me. To top it all off, it has been a little less than a year, and I have no lingering issues with my knee and I don't even have a scar to show for it!
I told Dr. Pinell this after my surgery and I tell the world this now too: I wish she could be my primary care physician because I have never had such an incredible experience with a doctor. I would do whatever I could to schedule an appointment with Dr. Pinell if I were you!
Omid Ghaffari-Tabrizi — google_place
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