Laura Gowen, Dr

2.0

Nov 23, 2024

I am leaving 2 stars because 1. The doctor was good and 2. she went ahead and actually listened to what I wanted to her to do which was take a biopsy of an area of concern even though she didn’t think it was anything to worry about. She said to call back in a week if I hadn’t heard anything. I hadn’t heard anything so I called back 8 days later only to speak with an extremely rude receptionist! She was very short with me acting like I shouldn’t be calling asking for my results this soon. I then had to explain to her that the doctor specifically told me to call if I hadn’t heard anything in a week so that’s why I’m calling. Her tone was very cold the entire call and when we ended the call she said thank you and hung up. There was no have a nice day or weekend... I don’t need an apology, this is just an awareness to maybe create a warmer experience in a setting that needs it.

Autumn Devine google_place