Michael Fallucco, MD

★ ★ ★ ★ ★ 5.0

May 18, 2024

Dr. Parks is a phenomenal Dr. his bedside manner is beyond reproach. I had an unexpected necessary surgery and he was recommend by my Dermatologist. I decided to get multiple opinion’s since it was on my nose and I was very concerned about the final outcome. After meeting with Dr. Parks the first time he made me feel comfortable enough to ask about a secondary surgery to remove a large Tattoo. In the end I decided to do both surgeries. Dr. Parks actually gave my husband his cell phone number after surgery and told him to call any time with any concerns. I am a mother of 2 and have dealt with multiple Doctor’s and surgeries unfortunately and I can tell you in all my years I have never had a Dr. give his personal cell phone to a patient. I had hoped to never use it because I didn’t want to ever bother him outside of his office hours but, on a Sunday morning I had a situation and was very nervous so I texted him within minutes he responded handled my concerns and within the hour I received a text from my pharmacy telling me my script was ready. If that is not going over and beyond for your patients I don’t know what is, he is also very attentive during his office visit always takes his time listens to all of your concerns and makes you feel very comfortable I guess you can say a soothing feeling because he is confident but not cocky about his work. He did such a great job on my stitches that from the beginning you could barely even see the scar line on over 50% of the incision and that was within the first few weeks. Going forward I can absolutely say I would not use anyone else for any services that could be performed by Dr. Parks. I have already recommended him to friends and family and will continue to recommend him to everyone. Oh and I certainly don’t want to leave out his entire team from the moment you walk into the office you are always greeted with a friendly face everyone on his staff is friendly, outgoing, personable. The PA’s always take additional time to talk to you even after Dr. Parks leaves the room I just can’t say enough about this team of professionals. Kudos to the hiring managers! Keep up the fantastic customer service! It is such a pleasure to work with a group that not only knows how to treat their clients but also have the level of skill set this office provides.

Michelle — google_place

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