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★ ★ ★ ★ ★ 5.0
Nov 17, 2024Phenomenal experience.
This was the third surgical procedure I had to removed a keloid for my right earlobe. The first two experiences was horrible. The consolation was completed by the surgeon assistance and the last procedure, the surgeon assistance removed the suture. It wasn’t until a few weeks later after the procedure and the keloid started to grow back that I discover that a suture was never removed.
My experience with Dr. Salloum was perfect. In September, I had my consultation in the office. I was surprised when he conducted the consolation and explain the procured in detail and the risk since the keloid had attached to my neck. He answered every question I had and addressed any concerns.
Since my insurance didn’t cover the procedure Christina was great in providing me with all the finance options available. It took some time but I was able to get approved to finance the surgery. Calling in, I was able o speak with Christina and she was able to make sure I select the best payment option that meet my financial needs. She also made sure the time frame of the procedure and radiation therapy time frame worked with my scheduled.
The procedure was scheduled 3 months after the initial consultation and the day of the procedure Dr, Salloum explained the procedure to me again in full detail. He explained the risk of my earlobe looking different than my other earlobe due to the multiple procedure completed on my ear. Throughout the procedure he kept me informed and made sure I was comfortable.
After the procedure he provided me with pain medicine just in case I experience pain.
On day two I was able to look at my ear for the first time and happy doesn’t even come close to explain how I felt. He was able to fix a defect from my last procedure and my ear looked like it did before the first keloid started growing. The radiation tech made sure to educate me on the treatment process.
After 7 days I was scheduled to have my sutures removed. To my surprise, Dr. Salloum was the one who removed them. During the process, he made sure I was in little to no pain. After removing the the suture he educated me on the importance of rubbing, apply pressure to the area and avoiding trauma to the affected area; this was first time I was educated on these helpful tips.
I have a three week follow up coming up and I can say Dr. Salloum and his team has made this process as easy as possible.
damion peeples — google_place
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