Stephen Huang, MD, FAAD

★ ☆ ☆ ☆ ☆ 1.0

Nov 22, 2024

On December 15th, 2017 at approx. 3:15pm I called to make an appointment. My primary doctor had already sent a referral to Accent.
The receptionist asked what I needed to be seen for and I told her I have something rapidly growing on my face and my primary doc had already sent a referral. She asked what insurance I have. I told her I do not have insurance and that I would be paying in cash. I wanted to make sure I understood the policies and procedures at this office. I asked her if I would first come in for a consultation and then be given an estimate for the cost of any related procedure to take place in the future. She told me they do not give out cost estimates for procedures until the day of the procedure. I thought I misunderstood her. I asked, "So you will not give out a cost estimate for a procedure until after the procedure?" She corrected me and said the estimate would be provided only on the day of any procedure but before the procedure. I told her I didn't want to make an appointment if I wouldn't know the estimated cost of procedures until the actual day of said procedures. She said ok. I said thank you and hung up. What the heck? To give this business the benefit of the doubt I queried the business on Google the same day. It is now 12/29/17 and no one has confirmed nor denied the unusual policy. I did go to another dermatologist and was given the estimated cost of the follow up necessary procedure. With that knowledge I scheduled the procedure. I advised my primary doctor of the the above policy to prevent this from happening to another patient.
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