Ronald Moy, Dr

★ ★ ★ ★ ★ 5.0

Nov 24, 2024

I read all the mixed reviews, but still decided to give MFC a shot because all derm places really have mixed reviews.
I had a pleasant experience. I didn’t wait long in the waiting room, I waited what I’d say is a typical amount of time to see Dr. Fincher, probably 20ish mins. Between Dr. Fincher and Kaitie I was well-informed about my Aviclear treatment and they answered all my questions and it didn’t feel rushed at all. Kaitie actually performed the treatment and she was absolutely freaking amazing, very knowledgeable, and she made me feel very comfortable. I’ll be seeing her again for my next round.

The original 3 stars was only for billing, they were up front about the price and that the consultation fee would apply to my same day treatment, HOWEVER, when I left they had definitely charged me separately for both. This is confusing. I saw a couple others mentioned this too. I understand that they probably want to get the consultation charge on there ASAP so they get it even if you don’t do the treatment, but to not refund the $250 after since, “it’s applied to the same day treatment cost” is a bit shady. Once I saw both charges I emailed Nina and am currently waiting to see if this is gets resolved. This should be something that happens immediately when they charge you for treatment at the end of the appointment if it’s supposedly applied to a treatment cost.
This was resolved the next business day, so I’m happy to give them the full 5 stars

Update: I just had my third and final treatment with Katie. Each time I came in I didn’t wait long at all. Katie was awesome each time and I enjoyed making the trek to get the treatments partially because the process was so smooth and generally relaxing. Highly recommend!

Jolynn Braswell — google_place

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