David M. Whiteman, Dr

1.0

Sep 19, 2024

I came in for a freckle removal laser treatment. Freckle removal is a routine procedure that I do from time to time (not at this place). Nicole tried to sell me some type of chemical peel, which she wants to charge almost $500 for it. There was a march special for the peel which was advertise for $421. She told me that it was a typo, even though that sign is posted throughout their office. Nicole told me that the laser machine was broken and she wouldn’t be able to do it on my face. So I told her I’ll just go somewhere else. Somehow the laser is “working” now and I was scheduled an appointment for it and an add-on of a $50 whitening cream. I came in for my appointment and the laser treatment barely lasted for 2 min. She was quick to say that I will have to come back for another session. It’s been a month now and the result of the laser treatment is subpar. I knew it was poorly done on purpose so that I come back for another session. She was trying to compensate for the fact that I didn’t accept the chemical peel. This isn’t my first freckle removal laser treatment so I know when I’m being hustled.

I understand that estheticians here are making money base on commission and on how much they can charge their patient. It’s quite unfortunate because this is close to my house and I’d love to be a regular customer, but sometimes their greed takes over and genuine patient care gets overlooked. I wouldn’t recommend this place for laser treatment and shop around before you do any treatment.

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