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★ ☆ ☆ ☆ ☆ 1.0
Nov 23, 2024I had a routine consultation scheduled for 3:00pm for a lump in my face. Could be a cyst could be cancer. Can't tell until it is removed.
The office manager called at 3:07 when I was in the PARKING LOT to ask if I was close to the office or if I wanted to reschedule. Their "protocol" I confirmed is to call and check 10 minutes after the scheduled time to check to see if the patient is near.
I walked into the office at 3:10 exactly. The office lady told me that, "I will have to see if the doctor has time to still see you."
After wasting no less than 10 minutes of the office manager playing go between back and forth with the doctor in the back the determination was made that either I schedule for a month out or take a referral to a new office. If you understand any doctor's office, you know that 10 minutes late isn't a reason to play with a patient's health.
I wouldn't suggest a doctor with these types of ethics.
He would rather have his office manager go back and forth for 10 minutes trying to decide if they were going to see me or not when it was a 10-minute consult at best. The office receptionist was nice, so that was the only positive part.
I took the referral to the next office to help me remove this lump from my face. Absolutely ridiculous to think I would reschedule a month out with this doctor. It was clear I wasn't his ideal patient, gathering from the female only reviews. Shame on you Dr. Bray.
What if I have cancer?
Jason Trexler — google_place
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