Sofia Kirk, Dr

★ ★ ★ ★ ★ 5.0

Nov 23, 2024

Amazing experience here! Doctor Kirk is very friendly, down to earth and you can tell she wants every single client to have a great outcome and to look and (more importantly) to FEEL beautiful. I couldn't have asked for a better doctor.

Anna was also amazing and friendly - explained all the financial options available to me and was there for any questions I might've had.
The women at the front desk were also always friendly and very sweet.

There was only one specific person I had a bad experience with, she argued back and forth with me, was obviously not wanting to be helpful towards my experience. She didn't seem to want to be there at all really, The moment I talked to her on the phone for the first time she was just sort of argumentative and hateful. Just not kind at all. But I understand we all have bad days, so I didn't hold it against her whatsoever.
I then also met her in person and she went over the details of post and pre op details. She again had that same attitude of just not wanting to be there and have to talk to me at all. Very "fake nice" type of personality, but not very efficient at it.
She would "correct" me on things even though she's the one who gave me the information that was not correct to begin with. She would just always want to treat me like I was completely incompetent for asking any type of questions.
The last time I met with her she had that same attitude again, and went to show me how I was doing my massages incorrectly.
Well she grabbed me and ended up hurting me - in which I responded to her "I remember the instructions stating clearly it is not supposed to be painful, though."

It really rubbed me the wrong way, because I'm trusting this office to take care of me, do surgery on me and walk me through something I have never been through before. I'm not the one who went through med school, she was. So I just wanted the business to know how that experience was for me. (Just that one person was a bit of a red flag for me.)

Absolutely everything was above and beyond, I didn't have many questions about anything really. Just being able to feel like I don't have anything to be nervous about and they were there for support if I had needed any was beautiful.
They didn't see me as a patient or a check - they saw me as a human being just like them.
The only bad part was that one person with the nasty attitude, but even despite that I give this a 5 star rating because thats not necessarily under their control or maybe they were just not aware of the persons mental state yet.

Anyway, I hope things are okay with her. I won't mention her name but, I hope she gets the support she needs. There's better ways of taking out stress or anger than on innocent strangers.

Thank you and I will be forever grateful,
Alyssa

Alyssa Mednick — google_place

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