Brian Cox, Dr

★ ☆ ☆ ☆ ☆ 1.0

Nov 25, 2024

Was referred here by my ENT who is wonderful, however my experience here was traumatic. I was physically assaulted which resulted in a broken nose so I came to this office for a rhinoplasty the first consultation I had was dry and rushed, Dr. Duffy said to me “my septum is more deviated than yours” which I found off-putting but again since I was referred by a great ENT I continued on to the second (pre-op) consultation which was far worse. Dr. Duffy asked why I was there… to which I responded it is my scheduled pre op consultation?… He immediately started to talk about payment Dr. Duffy claimed my insurance would not cover the surgery however I had all insurance approvals there in hand that showed otherwise. He started to talk about how insurance is only out for its shareholders and would not and I quote “do this surgery to get paid $50” to which I replied that he was making me very uncomfortable and was was making me feel as though I was trying to rip him off when in fact the insurance was covering the whole procedure. He was very upset and said he would not do part of my surgery that he (him, not my insurance who covered this) considered “cosmetic” this was ONE WEEK prior to a scheduled surgery. I was left embarrassed and humiliated but I am very glad I did not proceed with Dr. Duffy Who clearly does not care about his patients. My advice to anyone considering a rhinoplasty here is DON’T. Or show up with a wad of cash or a credit card (they don’t offer other payment plans) for Dr. Duffy to give you at best a lackluster experience. I hope he gets his $50 for my consultation in which he did nothing but waste a single mothers precious time. Absolutely awful experience please take your money and or credit card somewhere else.

Nydia Medrano — google_place

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