David J. Congdon, Dr

★ ☆ ☆ ☆ ☆ 1.0

Nov 25, 2024

So I will say a couple of things, first off Dr.Congdon preformed 2 surgeries on my daughter when she was 2 and 3 years old she had tubes both time in her ears and tonsils and adenoids removed on the second round. She is now 13 years old and started having issues with pain in her ears we visited Unity Points walk in clinic we were told they couldn't see any infection or anything else that would be causing ear pain. Then a few days later same ear was painful and caused us to visit the Allen ER. There I was informed that there was a hole in her ear drum, the physician there prescribed a drop for her ear and recommend we visit the specialist who did her surgeries for the tubes. I called the office where I was told that I needed to get a referral. I do watch commercials on TV and hear them on the local radio all the time that you can schedule an appointment here without a referral. However I did call her PCP and explained all the issues I had asked if I would need to bring her in or if they could review the notes from the 2 recent visits to physicians. Now I'm being told that per Dr.Congdons office she needs to be seen by her PCP first. Honestly I believe this is discrimination based on our medical insurance (as I currently receive state assistance) however this office was more than happy to preform 2 separate surgeries years ago when we were covered with John Deere insurance. I guess since this is the way we are being treated. I will go elsewhere for any and everything that this office offers.

random girl — google_place

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