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★ ☆ ☆ ☆ ☆ 1.0
Nov 17, 2024VERY VERY Disappointed... I started the process last May for a reduction and have an HMO, which means referrals are needed and approvals. Had a appointment with Dr in fall and schedule the surgery for January. Last month they called and pushed the surgery to May because Dr was having issues. Now I just received a call that she is cancelling all HMO January 1 and would have to cancel my surgery or pay out of pocket. She didn't even call, she had her staff call. I feel like she has no regard for all the time that was spent getting to this point and co-pays that where paid, taking time off work and the long process that is involved with getting referrals and approvals. I wouldn't waste my time with her. I will say though, her staff was very nice and helpful through everything.
BARBARA DUFFY — google_place
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