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★ ★ ★ ★ ☆ 4.0
Nov 22, 2024I decided I wanted to, and felt is was my obligation to leave a new and revised review. I previously left a one star and felt very dissatisfied with Dr. Jones office, but after giving it some consideration, he did come highly recommend by another one of my doctors and I felt as though I may have been a bit obtuse in my initial review. In this case, the "custpmer" was very wrong.
I recently had ear reconstruction done by thr doctor after some messy and extensive trauma to the ear. He did a wonderful and outstanding job. His staff is very friendly, and he himself is very polite and kind, and a dedicated to his profession. He'll be honest and sincere with you, and won't rush appointments. I would most certainly recommend him to anyone who's asking or looking through reviews.
As some constructive criticism to his office, however, and in full transparency of this review, the wait time from check-in is still quite excessive. It, in my opinion, can be very frustrating and offputting, but his skills, knowledge, experience, and expertise is worth the minor frustration.
Just to summarize, I'm very happy with the work he's done and would highly recommend his office to anyone on the fence or not sure where to start. Thank you l, doctor Jones and staff!
HyunSu Yu — google_place
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