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★ ★ ★ ★ ★ 5.0
Nov 22, 2024I drove 2 hours from Richmond to have an appointment with Leah Waller, physicians assistant who specializes in hair loss and other issues. She is the nicest, kindest, smartest, supportive and most genuine medical person I have ever met. I literally cried happy tears after meeting with her. She treated me with so much respect and understanding. I consider it an absolute gift that I found out about her. She is the first medical person to take me seriously. It’s beyond a relief to have met with her today. She is on a journey with me. She’s willing to do as much as possible to help me find the root cause of my concerns. She didn’t treat me like cattle filing through the practice with dollar signs over my head - like a couple other dermatology offices in Richmond did. I could truly go on and on about her!
I also have to mention the amazing office staff. They were so friendly and kind and welcoming. Smiles all around and seemed genuinely happy to see me there. Especially the young man who checked me in. Never once was I shown a list of their products to buy to replace everything I use - like I experienced at a very well known dermatology office here in Richmond. I felt like an individual at a regular doctor’s office. Not like just another “customer” to talk into purchasing expensive “clinic products”. The experience was well worth the 2 hour drive! I can’t wait to go back.
Gina M — google_place
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