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★ ★ ☆ ☆ ☆ 2.0
Nov 15, 2024In June 2022 I had a septoplasty and turbinate reduction with Dr. Terkonda. He did a great job explaining what was going on, and my surgery itself was very successful. He was *hours* late to my procedure with no updates for me the entire time. I understand this happens, but I live far away so it was an even bigger burden on my family to add hours to their time...not to mention not eating for nearly 20 hours wasn't pleasant. My surgery came out far above the estimated amount, even with doing less work than he told me would have to be done (as a medical professional I understand insurance and these are just estimates, but it still stung the bank account pretty bad). All of that could have been forgiven if his billing and office staff weren't such a nightmare. Copays and payments were all messed up every appointment, and over 18 months later I received yet another bill. I have tried to call them multiple times for explanations, but they only accept voicemails and they are never returned. While Dr. Terkonda did a great job on my surgery and I'm so thankful to be able to breath for the first time in over 20 years, I cannot recommend him because he isn't worth the nightmare that is everything else about the practice.
Brittney Dillman — google_place
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