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★ ☆ ☆ ☆ ☆ 1.0
Aug 15, 2025I liked Doctor Sami. A plus! She is considered one of the best eye reconstructive surgeons and she comes across as very knowledgeable. BUT, her support team is awful.
At this point in my life, I don't want to deal with or pay for services with people who are unprofessional and rude. I canceled my appointment for surgery and I will find someone else even if I have to leave Houston. That's how bad it was.
Update: They have not returned my deposit yet. It's been 15 days! I called to confirm that my surgery was canceled which I did 5 weeks before it was scheduled and the receptionist warned me I could forfeit the deposit if it was in the window. I asked if 5 weeks was or even 3 weeks was in the window and she it was ok so why the warning. Again this place is a mess. Where is my return deposit?!
Jenny Marshall — google_place
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