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★ ☆ ☆ ☆ ☆ 1.0
Nov 22, 2024Had a terrible experience with Dr Kessler and Erin. I went to Erin NP because i trusted her opinion. i used to work for arrowhead for a very short time so i also trusted dr kessler. Erin recommended surgery for a bump i had on my face that would not heal. i said "well is there anything else i can do?" (because i didnt want surgery) and she said "no..if you wait itll just get bigger." said it could be a cyst under the skin or basal cells. Dr kessler doesnt see me until theyre prepping me for this. He doesnt remember who i am at all. I ask him if he really thinks this is necessary and he says oh yes it could be basal cells and "at my age" i dont want that on my face. Fast forward, i go back for the follow up. Erins not there. his nurse Monique doesnt see me.. Dr Kessler barely talks to me and the medical assistant is the only one who actually talked to me. Dr kessler said the results came back and it's just a form of dermatitis. The scar is huge. way bigger than the original mark on my face. i did everything the MA said for aftercare. it still looks awful. in dr kesslers note it literally says "discussed non surgical options with patient but she decided to go through with the surgery" which is such a lie. making this review so others dont make the same mistake trusting them. this huge scar all for "a form of dermatitis"
Bethany Brenner — google_place
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