Loreen Ali, Dr

★ ☆ ☆ ☆ ☆ 1.0

Nov 22, 2024

I decided not to use dr Ali because I was made to feel very uncomfortable upon leaving my consultation appointment. I was there for a consultation to remove my breast implants post mastectomy. As I was leaving, the office stopped me to make my co-payment. I realized I had forgotten my checkbook. I live 70 miles away and left home at 5:30am for my appointment. It happens to the best of us! I handed her 5 of the 7 dollars I had on me as a show of good faith (I needed the other $2 for tolls) and said I would mail a check when I got home. That wasn’t good enough apparently because she asked for a card. I told her I didn’t have one and she gave me a nasty look and snapped, it’s $20. I walked out before I could ask her if her name was summers eve.
48 hours later I got a collection call about the $20. The lady then told me that she was impressed that I sent the money. It was so unnecessarily condescending. At this point, I was informed that the doctor will not order tests unless she gets her copayments. I think that fact should be in the welcome packet next to the part about how your copay is due at the time of service. She refused to send the order for an MRI until she got the money. I have never had a doctors office act like this over $20. These people literally make hundreds of thousands of dollars every year and feel compelled to bully patients over a small copay. It’s dehumanizing.
I called another plastic surgeons office and told him about my experience to which they put a doctor on the phone with me because they were so shocked and he quickly responded by saying that the insurance companies pay us, the copay is a formality and anyone pushing for the copay is a different class of doctor…. I agreed wholeheartedly and made an appointment with him immediately.

Dawn Panarotti — google_place

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