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★ ☆ ☆ ☆ ☆ 1.0
Nov 23, 2024After a referral and reading many reviews of Dr. Charlson and her clinic, I was thrilled to have the blepharoplasty surgery with her. Little did I know I was signing up for a myriad of issues with this practice.
The pre-operative experience was pleasant, but the inter-operative and post-operative care was nothing shy of terrifying. From the unsterile procedure room where the Doctor's long hair hung in my incisions during the procedure. To the rude front desk staff and unorganized financial team who overcharged me, then when I pushed back they kicked me out of the practice without honoring my follow-up appointments. Additionally, 2 weeks post-procedure, I acquired a post-operative eyelid infection, which was painful and unsightly and I had no way of holding the office accountable because they would not return my calls, emails, or online appointment requests. I would highly encourage people/patients to exit this practice and for considering patients to look elsewhere.
Danielle Benson — google_place
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