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★ ★ ☆ ☆ ☆ 2.0
Nov 22, 2024I will give 2 start to this office costumer’s service, Dr Enrique was recommended by my massage girl, I was excited to meet the Dr and drove one hour to his office. The office very nice and clean but no place to seat the office was completely full of patients I was stand up more than 40 minutes my appointment was at 12:30 I arrived before noon, they called me at 12:50 the assistant took me to the room she gave me instructions to undress and wear a paper top. I was waiting for the Dr more than one hour the room was very cold I need to used the bathroom nobody came to tell if the Dr was running late or if I need something, at 2:30 I dress and left to the bathroom and came back to the front desk no body was there just a lady on the phone facing the window in the back I was running late to pick up my kids from the school I decided to leave. On my way home I called the manager and explained why I left I expected an apologize from her team but she just was a surprise no body offer me water. When I left the office was completely full again no place to seat I was very disappointed for the poor costumer’s service I have been in different cosmetics office and no complaints I lost 2 hours waiting and $50 for the visit. I don’t have anything to said about the Dr Enrique but I can recommend to train his team with a great costumer’s service . Remember one bad players may to lost the game .
argentina portocarrero — google_place
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