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★ ☆ ☆ ☆ ☆ 1.0
Jul 5, 2025I am extremely disappointed in the rude and unprofessional service received at Austin's TOC Eye and Face. I completed a surgery consultant that went exceptionally well. I was told by Tammy I would receive a related costs estimated associated with the surgery in approximately 14 days. On day 16 nothing was heard and I called the office to follow up. I was told by the representative there was no record of my visit and she would reach out to the physician. I waited three days and nothing was heard. I called again and I was told Tammy handles that area. I was switched to Tammy's voice mail and recorded a detailed message about the purpose of my call. I am seeking information regarding the cost of eye surgery. My initial exam was 2 July 2024. I called again for a third time on 12 Aug. 2024 and was told by the representative I will leave a message for Tammy. Today is 13 Aug. 2024 and no response from TOC Eye and Face. I recommend seeking medical attention with an organization that is accurate, professional, and organized in a fashion to provide you with the best medical care available in Austin.
Wes Stots — google_place
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