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★ ☆ ☆ ☆ ☆ 1.0
Apr 10, 2025I am disappointed with their service and attitude. If there is a zero star option, I would choose that. I first sent them an email that they didn't respond to. I then had to call them this is what happened on the call. Last month, I got micro-needling treatment for my first time. I mentioned multiple times that I have sensitive skin and can't use certain cosmetics on my face, and the person who works there said their clients never had any skin allergy issues with their products. I trusted them and had my first treatment. After the treatment, probably after a few hours, I started feeling redness and heat on my face that night and next days, and the skin got drier, even peeled off. I had to use an ice pack to cool down the redness and heat for several days.. It took two weeks to recover. I called them and told them about this situation, and I requested a refund but they rejected. The reason was their clients never had the problem with their products and on the day of the treatment, she didn't see any allergic reaction to the micro-needling. Usually, and logically, the allergic reaction appears after a few hours or the next day, it doesn't appear immediately. As a result, wasted money, time and skin damage. Anyway, I wouldn't recommend this place to my close friends and family members.
Ava Kim — google_place
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