Randall Feingold, Dr

★ ☆ ☆ ☆ ☆ 1.0

Jul 4, 2025

I came with my friend to see Dr. Israeli for a breast reconstruction in December 2021. The doctor was very behind schedule and had me going from room to room talking to different departments. We finally see the doctor and he tells my friend to stop talking while she was attempting to explain her medical history. She decided to give the doctor a chance given how the first impression did not go well. She scheduled her surgery for June 2022. About 2 weeks before her scheduled surgery she received a call from the office cancelling my her surgery. She then called and took for her to complain to the office staff so they squeezed her in for a date two weeks later. She did not feel comfortable with how quick they scheduled in 2 weeks when she had to wait months for the initial surgery date so she rescheduled for November 2022. The surgery came and went well. She went to her last follow up in August 2023 and he did not like how animated her breasts were and his body language said it all. He sent her for a CT scan at the location closest to his office, she went to the preferred office on Labor Day weekend 2023. It was a horrible experience, the nurse could not find her veins and she nearly fainted in the room. She called the following week and their systems were down. The week after she called again they were still down. It took her to get upset and emotional with the front desk for them to take her seriously and they put a nurse on the phone and miraculously she got an appointment when their systems were still “down”. She missed her appointment and when she called to reschedule, the PA got on the phone and was so nasty and rude to her. The doctors office attempted to call a couple days later but I she missed to calls. She contacted Dr. Israeli via Instagram and said he would call in the afternoon on a Saturday and never called or even responded to her. She is so extremely disappointed in this office and with the treatment and experience she had with NYBRA. To say the least, she will not be back nor will she be recommending this office to anyone else. Also, I come from Central NJ, about 2 hours away and to be treated this way is so unacceptable.

Amanda Smith — google_place

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