Andrew Kleinman, Dr

★ ☆ ☆ ☆ ☆ 1.0

Jul 5, 2025

Honestly to provide this business with 1 star is actually 1 star more than what they should get. I received over 3000 grafts for a Hair Transplant a few years ago from Dr. Kleinman, and things did not go well at all. Instead of calmly and logically explaining how far 3079 grafts can take me towards my hair transplant goals, after my $1000 deposit was already non-refundable and I was already sitting on the operating chair, I was told that almost all the grafts would go towards reconstructing my hairline. I then asked, "what about the rest of the area that is balding," and I got a big non-answer from Dr. Kleinman! In fact, he did not know what to say because he had assumed that he could do anything he wanted to, and I would agree to it.

Honestly I did have the opportunity to ask many questions before the surgery, but every question was challenged with the "silver tongue" of a used-car salesman. Firstly I asked their consultant, Jennifer Michaels of Betterhairgroup.com, what guarantees do I have that 3000 grafts would be enough, and her response was that it should be enough unless I pull my hair out 100 times over. How can such a response address the crux of the question??? Then I spoke directly with the office before the day of my surgery, and the nurse Luz indicated that as long as I, the client, trust my surgeon, things should go just fine. Again...what an illogical response from their chief nurse!

Nevertheless, since Dr. Kleinman had years of experience, and this was 40% cheaper than Bosley at that time, I thought that maybe I was making too much out of this and that as a routine surgery, I should be satisfied with the results. Well, guess what...it's been quite a number of years since the surgery, and I was never satisfied. After I showed them how they apparently only sprinkled some hair over the balding areas, I was told that I could schedule a follow-up surgery. Can you believe that? The procedure was 40% cheaper because they were expecting to reel me in for more. Well I guess you get what you pay for!

Furthermore, during the completion of the surgery I woke up after a very painful stapling, only to hear the nurse Luz indicate that I had moved and that's why the staple went into my scalp incorrectly. I had moved only after she performed a piss poor stapling! What an incredibly poor bedside manner! Not only did I get illogical answers to all my questions, but I got blamed for poor stapling!

When I returned a week later for my follow-up, they looked at the results and only indicated that things were going well, but as I felt around the surgical line, I could feel staples! I then had to point out each staple one by one for them to pull them out. The head nurse was the one who performed the pulling out of the staples, and she then told me that any remaining ones should fall out on their own. Well guess what? Years later I still feel a tiny piece of metal in there somewhere. I guess I'll need to pay for an X-ray to find out if my suspicions were correct!

Please stay away from this business and go to Bosley or, even better, get the surgery in Malaysia. You will pay far less and get far better results!

Chris Filippone — google_place

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