Brandon Reynolds, Dr

★ ★ ☆ ☆ ☆ 2.0

Jun 6, 2025

I had surgery with doctor Reynolds one and a half years ago. It has been difficult to write this review because I feel like I wasted a lot of money. Long story short: I had three different areas surgically worked on by Dr Reynolds during one surgery. I am mostly happy with one area, moderately happy with the second area, and not at all happy with the third area- there actually doesn't look to be any difference in this area from pre and post op photos, other than a now-present post-surgical scar. I would not return to Dr Reynolds for any type of medical procedure.

If you want the long story: My initial consultation with Dr Reynolds was great. He knows how to have a good bedside manner when he needs to, and made me feel comfortable and confident in his knowledge and capabilities. Every interaction I had after the initial meeting was incredibly disappointing. Everything from not receiving return phone calls from multiple staff members numerous times, being told my pre-op imaging results had not been received by the office (which in the end they admitted they had received , but they didn't bother to look in to it until I had driven across town to pick up the imaging report and delivered it directly to the office), being scheduled incorrectly for my procedure (I didn't even know if I was going to be able to have all aspects of my surgery done until a couple of weeks beforehand), and being told by one front desk receptionist that I wasn't her only patient and she had more important things to take care of.

Post surgically, I was rushed out of the office for every follow up visit, mostly feeling like my questions were not adequately answered. There are so many additional issues that I encounter with Dr. Reynolds and his staff. Overall I am very disappointed with my experience and feel like I was just a number to everyone involved. And to top off the whole experience, I didn't get the post-surgical results I was expecting or was promised.

Lauren Williams — google_place

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