Melinda Lacerna-Kimbrell, MD, FACS

★ ☆ ☆ ☆ ☆ 1.0

Nov 22, 2024

It saddens me to write a negative review about Dr.Lacerna's office as a whole because when I went in for my initial consultation; she came accross as a sweet and catering medical practioner.... her staff was friendly and willing to assist me in all my needs. I had a breast reduction in 2016 and one nipple was left bigger than the other. For over a year, i tried to schedule an appt so that they could fix a few issues and to have a scar revision In addition to fixing my areola which was left bigger than the other. I was told that they would take care and fix the issue at no extra charge plus other issues I had in my tummy tuck procedure. I went to the office today and they tried to charge me for something they screwed up on. I was told on at least 3 occasions that there would not be extra charges to fix the botched breast and side of my waist due tummy tuck surgery. I spoke to three different girls and today 9/6/2017; I was told that all three girls where no longer employed there. However; Dr. lacerna told her assistant to book me for an hour or so at no extra charge after the follow ups. I've waited all this time and have gotten the run arounds. I paid $11,800 for a mommy make over and now she can't fix what she did. today I was told that they would try to make things right but the Dr. Did not come in the room to see me at all when she realized I was not going to pay an extra $800 for fix my areola and sides of my waist. I am seriously considering going the legal route because they had me waiting for over a year. Last week; they were suppose to fix the surgical issues w the agreement that it was going to be at no cost to me and again they cancelled on me. If anyone else wants to join in; i am willing to consult an attorney. ?

yanira contreras — google_place

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