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★ ☆ ☆ ☆ ☆ 1.0
Jul 1, 2025I had a wisdom tooth (as well as other teeth) removed at Aspen Dental back in September. I ended up with an OAC (a hole in my gums that seriously affects my sinuses. This needed to be closed by surgery and I was told try not to sneeze (right) and other things like blow my nose too hard. Everything I eat or drink goes into the hole and out my nose. My nose constantly runs. I ended up having several infections. I was referred to Dr. Santin. He was very nice at the first visit but his office staff is horrible. Here we are in March and I still have not had the surgery. Constant infections, nose runs, sinuses burn and they still have not scheduled a surgery date. Why? because of money. They went back and forth about the insurance not paying the original visit and wouldn't tell me what the balance was. After months they called requesting a pay for the balance. I asked them what is the balance because they would never tell me. When she told me, I paid it right then and there and said that's all you had to do was tell me. The balance is paid but they still won't even schedule the surgery. I can pay up front but since they won't schedule and it's been 6 months, I won't. Horrible. and still suffering and taking a huge risk of more serious infections. I am dealing with AFib and you would think getting this taken care of would be a priority.
Deborah Jones — google_place
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