Nicholas J. Schmitt, Dr

★ ★ ★ ★ ★ 5.0

Jul 5, 2025

Overall, I'd give the place 4 stars, but I had two exceptional experiences recently I wanted to highlight that were each 5-star worthy.

The situation is that after getting a Rx from NW Eye and having a new pair of glasses made elsewhere, I was noticing that my vision was not corrected as well as it could be. This led me to go into NW eye clinic's optical department at the Wayzata branch.

The certified optician Sandra was super warm and personable and extraordinarily knowledgeable as an optician. She checked that my glasses were made to specs (which they were), laid correctly on my face (which they did), taught me eye exercises that might help reduce tiredness from long computer usage (20-20-20 rule), and discussed with me potential reasons why the glasses might not be working for me (though she acknowledged the eye doctor would be able to best assess). Since I had mentioned a concern regarding glasses for driving, she also discussed various accessory options which would enable me to not have to buy a new pair. She allowed me to take a few pairs of polarized (fit-overs) to test right outside the clinic building. I ultimately left with one because the fit-over product when product tested showed its utility. My mom and I both agreed that Sandra provided exceptional customer service throughout the visit.

At that visit, a vision re-check appointment was also scheduled through the front office staff. When I came for the vision re-check, Sandra checked the specs of my old and new glasses pairs prior to me seeing the doctor/assistant for the recheck. Dr. Emily Ellingson, OD was exceptional in working to finalize an updated Rx for me. (She was personable and really knew her stuff. It was also clear that she was devoted to getting a patient's sight corrected as well as it could be.)

In the future, if the need arose, I'd be happy to work with either of them again. Both were very professional and knowledge and also pleasant to work with. I will very likely see if Dr. Ellingson is available next time I need an annual vision exam.

William Jons — google_place

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