Rafael Antun, Dr

★ ☆ ☆ ☆ ☆ 1.0

May 18, 2025

I was considering this clinic for my procedure but quickly decided against it. The "coordinator" seemed to prefer text communication, from what I assume was a personal phone since it was not a Miami area code. It was clear either English was not her first language, or she just couldn't spell. This made it difficult to get accurate information. She referred to "portal call" often and I assume this meant protocol? Then she kept going on and on about "recipe" ... I was confused, I thought this was surgical and she meant RECEIPT. She sent a link for my initial payment that didn't even have my name, procedure, price, or included services - just a place to make a payment. I requested a contract be sent over and she said they don't send a contract before payment is made. Who in their right mind makes a payment toward something not agreed upon in writing? I asked for a contract and she kept saying "we cannot send recipe before payment" ... I was not asking for anything showing my payment, simply a contract that every other plastics practice or business in general, shows their patient. I then asked just for an email from the plastics practice email outlining pricing, included services, and date - she declined and sent me a text and told me I could cashapp or zelle if I were more comfortable. This all sounded crazy! I quickly decided against any further communication and against this practice.

Memory Thacker — google_place

Back to profile