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★ ☆ ☆ ☆ ☆ 1.0
Jul 3, 2025Love the doctors there but the front desk is a mess. I called to let them know the prescription Dr Tran gave me was good and could I have it in writing when I go to see Dr Martinez and they completely missed that up. I even was on hold while she confirmed it's all fine and I can pick it up and then they left me a message saying do you want to confirm those contacts. I also asked if I could have another strip of my regular daily wear because I'm going to run out before the ones come and they will not give out anymore. Mia also got that wrong I did not ask for the expensive multifocal contacts just the regular one day because my contacts won't come for 7 to 10 days and her messages we don't have any more of the multifocals to give you. Clearly they do have another strip they are seeing patients everyday try and contacts on. However I didn't ask for multifocals I asked for more regular daily wear. I don't know what's wrong with the front office but the doctors are good but I don't think I can take it again next year dealing with these people.
miettelund84 — google_place
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