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★ ☆ ☆ ☆ ☆ 1.0
Aug 20, 2025Dr. Hall is awesome!!! Been using this Practice for years!!!!!Billing practices stink at this practice. Office Manager was really rude when questioned about it. I carry eye insurance and went in for yearly regular eye exam so I could get new glasses(Prescription has not changed significantly in years) Was billed for a Medical exam on my Medical insurance . I was told they could only do Medical since I have Diabetes. Did exact same exam on my wife a week before and my cost was $42 Medical vs. her cost$10 eye insurance. Called and was told by office Manager/Billing Lady that "EVERYONE" that has medical conditions such as Diabetes etc...is billed on Medical insurance with no exceptions and not eye insurance even though you have your Diabetes/Blood pressure or whatever under control. It is a money grab. I complained and the lady got rude!!!! Why keep eye insurance if you cant use it. I pay for it and it should be my choice...DO NOT FILL OUT MEDICAL QUESTIONAIRE (at least honestly) as a new patient or give them Medical insurance card if you have eye insurance they will use it against you...just write in (rather not answer) instead. Looking to change Practices now. I will miss Dr. Hall. He was such a good Optometrist. Hope this helps someone else that is living on a budget!!!!
Brian Hall — google_place
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