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★ ☆ ☆ ☆ ☆ 1.0
Aug 19, 2025I originally left two five-star reviews after my experience at McGuiness Dermatology Plano. The first review, following my biopsy by Dr. McGuiness, deserved five stars. I waited two weeks to receive my diagnosis and a confirmation that it needed to be excised. My procedure, done by PA Katie, went smoothly, and I was told to return in two weeks to have my stitches removed. My stitches were removed by a nurse, who told me the site was infected. She took a pic to show PA Katie who did call in an antibiotic and an ointment for me to apply. I was told, for the next two weeks, to text pics of the site. A month after my infection was seen, they made another appt for me to return. It is finally healing. Every pic/message took 3-4 days for a response, and I'm still waiting, 5 days later, for an answer to my final message. This six-week experience was not a positive one after all. I should have waited to give my second review.
Tom Ramsdell — google_place
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