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★ ☆ ☆ ☆ ☆ 1.0
Oct 15, 2025Horrible experience. VERY UNPROFESSIONAL. Provided preliminary diagnosis but wanted a second opinion and indicated her office would refer us to another neuro ophthalmologist. We never heard from her or her assistant again!! I called several times, spoke with the assistant and front desk with no follow up. Never experienced anything like this. All in all, due to this incompetence waiting to hear for next steps we lost several months getting treatment. We now have an outstanding ophthalmology team at Loyola where the Chair of the Department, Dr Bouchard has been wonderful. Dr Fountain would do well to learn from this group of specialists how to help patients.
anne zenzer — google_place
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