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★ ★ ☆ ☆ ☆ 2.0
Nov 4, 2025There was some miscommunication while transferring my records. I was told that unencrypted emails were acceptable and then later it was explained (right before my appointment) that unencrypted emails are usually deleted and that my records were not received. I rescheduled my appointment but during my visit (which I had waited months for and traveled from Fairbanks to attend), the doctor came in very briefly and only allowed me a few seconds to ask questions before he abruptly left. I was just told that my condition would require two surgical procedures to treat and I was a bit surprised and could not think of what to ask quickly enough. The nurse who I spoke with was friendly and helpful. However, when the nurse left, I wasn’t sure if I was dismissed. I asked some of the staff if I was good to go and they stared at me and looked back at their phones without responding. I am hesitant to receive care at this clinic after this visit, as I would like more support from the medical staff while making a decision to undergo surgery.
Nastasia Caole — google_place
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