David D. Trigg, Dr

★ ☆ ☆ ☆ ☆ 1.0

Dec 12, 2025

Completely unprofessional experience. Office staff regularly argued about things at the front desk (like who’s job it is to do what), didn’t know how to obtain the operative note for my child’s surgery, and usually seemed super stressed/had no interest in helping. Dr Trigg himself has no bedside manner to be working with toddlers. Not a single smile, no friendliness, just in and out the door with stern and minimal explanation. Didn’t do hearing tests before or after ear tube surgery, which left us having to wait until a 6 month follow up with a different ENT to get a hearing test done and find out our child has severe hearing loss in both ears. I called for months trying to get my child’s file sent over to the new office and they were so challenged by this task. I had to call the surgical center myself to get the operative note sent over, after the front desk gal told me she didn’t know where that would be stored, and that there’s no need for one because it’s a simple ear tube placement. She had no idea how to obtain my child’s medical information. The new ENT was beside himself that hearing tests weren’t done before or right after the tube placement, which we didn’t even know was a pretty standard protocol. Thankfully the tubes themselves look okay, but would not recommend this office to anyone.

Kayla Cochran — google_place

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