Eric R. Valladares, Dr

★ ★ ★ ☆ ☆ 3.0

Mar 21, 2026

I am leaving this review to share my honest experience with Vixen Plastic Surgery, which was unfortunately very disappointing on the administrative and patient-care side.

To be clear, the doctor himself (Dr. Valladeres) was excellent, kind, professional, and reassuring. However, the staff and overall patient-care experience did not match the level of care one should expect from a medical facility, especially for post-operative services.
Communication was extremely poor throughout the process. Staff members were often snappy, dismissive, and unkind, and it was incredibly difficult to receive basic follow-up care that I had already paid for. Appointment confirmations were not sent as promised, automatic scheduling that was stated never happened, and I was placed on very long holds when calling. On multiple occasions, I had to call several times and from different phone numbers just to get someone to answer.
At one point, I had to mention the possibility of requesting a refund just to receive a response and secure my aftercare appointment. Even then, when I asked for proof of a so-called “confirmation” that they claimed was sent via text, I was told they could not provide it and that the staff member I spoke to did not have access to that information. This made an already stressful post-operative period even more difficult.
Overall, the experience felt less like a patient-centered medical practice and more like a factory-style operation, where volume seems prioritized over care and communication. That is deeply concerning when patients are trusting a facility with their bodies and recovery.
I truly wish the administrative staff and patient-care systems matched the quality of the surgeon. Until then, I would urge future patients to be cautious and prepared to advocate strongly for themselves.

Ariannah White — google_place

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