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★ ☆ ☆ ☆ ☆ 1.0
Nov 23, 2024FRAUDULENT billing department.
Do not go to the Dermatology institute. Before going to the 10 minute appointment, I called the office TWO times to double check my insurance information and clarify the after insurance cost of the visit. I was told by the employees of the office clearly that I was only liable for $15. Two weeks after the visit, I get a bill for an additional $91. Calling the Dermatology institute back, they sent me on a 2 hour run around through their 3rd party billing provider. Finally, the Office Manager Karen called me back and was extremely abrasive and rude. She told me that the full cost was clarified to me before the appointment which was NOT TRUE. I asked her to pull the call logs and she said she did, 2 minutes later she confirmed that she had LIED and that the office does not actually keep any call logs.
This medical provider is liable for the actions and words of their employee. To be guaranteed a price BEFORE the appointment, and then be told AFTER that the price is 6x higher is FRAUDULENT. AVOID this dermatologist at all cost.
Christie — google_place
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