Thank you!
We have received your report and will review it shortly.
★ ☆ ☆ ☆ ☆ 1.0
Nov 22, 2024Poor customer service. Both of my parents have been patients at this office for years. My mom had a Cardiologist appointment earlier during the day. The Cardiologist was running behind which put us behind for the ENT appointment. My sister called the office and told them that we were in route from Mechanicsville. She explained what was going on said we would be about 10 minutes late We got there 14 minutes late and they refused to see my Mom. They said she would have to reschedule. My sister was practically is tears and begging them to see Mom as she almost got a speeding ticket trying to get her there. The receptionist said we had to be there within 10 minutes of her appointment time. So we had to reschedule because we were FOUR FREAKING MINUTES later. This is the way they treat their longtime Loyal Elderly patients. No thanks!!! We will take our business elsewhere.
Alesia Cunningham — google_place
We have received your report and will review it shortly.