Edmund Kwan, MD

★ ☆ ☆ ☆ ☆ 1.0

May 17, 2024

I wish I could give ZERO review! This person who is name Edmund Kwan is a Evil!

I had very beautiful eyes in my mind, I decided to have upper eye lid lift surgery to enhance my look and appear younger.
But clearly I received eye fold surgery instead of eye lift surgery, if the result is OK, I wouldn't need to complain but the quality of the surgery was horrible! This poorly skilled person performed the eye fold surgery instead of eye lift, the cut is not even and smooth, it goes up and down, and resulted in me not having a natural fold now. The skin was stitched very roughly where he cut under my original eye fold causing uncomfortable tightness and has not healed smoothly even more than a year later. This wrong surgery caused visually smaller eyes as result, much more hollow than before, wider distance between eye and eyebrow, big scars, and I cannot close my eyes properly. The whole result came out exactly opposite of the younger look I was wanting, especially the hollow made me much order looking than my real age.

I also believed that I was mistreated during the surgery! I was woken up by the anesthesiologist during the surgery and was told I was screaming, all I remember is that I had a nightmare with painfulness and tightness in the dream and I couldn't run. I told them and apologized. As I was regaining consciousness, I witnessed Edmund Kwan was finishing up, although I apologized about my screaming again and again, but he was visually furious, his face was twisted, his actions were like so ready to hurt someone, he was stitching my skin like stitching 2 pieces of metal together, very dramatic, a couple time I could feel the needle hit the bone under the eyebrow. By that time, I was so helpless, kept praying inside my heart let me get through this as soon as possible! On the way home I felt very painful on my left side of face, my husband told me there had a big bruise on my cheek and neck area, which did not exist before I entered surgery, I am assuming that was why I was screaming during the surgery.

Very poor customer service, All they care about is the money! Because of my bad results, I voiced my displeasure, and required some explanation about my surgery face to face, but they wouldn't allow me into the office, instead calling the police. I just wanted a few minutes to talk to the doctor and although they told the police they would see me on my follow up appointment they then cancelled my follow up appointment.

During the last year, I have lost most of my friends as I was so embarrassed to meet them with such poor plastic surgery results. I was very depressed for several months, even now I still have to wear glasses or extra makeup if I have to face people closely so I can hide scars around my eyes. When people asked who is older between me and husband I feel hurt as my husband is few years older than me. I used to be proud of my young look and beautiful eyes, people always thought I looked at least ten years younger than my real age. I decided to do the eye procedure to enhance my beauty and after the consultation Dr. Kwan seemed to fully understand what I wanted and assured me he would provide the results I was looking for but Dr. Edmund Kwan totally ruined it! There is clearly no upper eye lid lifting, the surgery was just cut and stitched, and now I even don't have my eye fold anymore.

My whole experience with Dr. Kwan and his office was horrible! I respected him, trusted his promise and paid big money, all I got was crazy horrendous treatment, and I still don't know why.

As a patient I have no chance to win the civil law suit since the court asked for another doctor's testimony and none of the doctors I spoke with were willing to do so. He is a sociopath in my eyes with no conscience to hurt his patient!

clare lin — google_place

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