Paul M. GardnerDr

Dr Gardner and his staff are exceptional service providers. I had a face and neck lift and was extremely anxious about the entire procedure. I was able to talk to former patients of Dr Gardner and the nurses and Dr Gardner were very reassuring. I stayed overnight at the surgery center afterwards and the nurse was exceptional as was the nurse (Olivia) that picked me up and stayed with me the first day at home. I was expecting the worst but was pleasantly surprised with how easy the recovery was which I credit to the skills of this surgeon. I was out to dinner 6 days later. I highly recommend this practice.

My 3rd procedure with Dr Gardner !! My first was 2014, next in 2016 and this one in 4/2023 . ALWAYS , always treated with the most respect by everyone there and the trust I have for them is everything . I feel like their most important patient before, during and after . Love this team of professionals

Scheduled an appointment for 3:30 then I received a call from their office if I could come in at 11:00. I rearranged things to accommodate their request, filled out the lengthily documents they sent as I am a new patient. Rushed across town to make it there by 11 am. Then they tell me they texted (my phone died due to the fact we don’t have electricity so I didn’t get the message)to move by appointment back to 3:30 because they cancelled their morning patients since their electricity went out but it came back on so the Dr. Is now doing procedures so he can’t see me. I asked if I waited around the area could he see me for the consultation after and they said no as he has other patients. Why I deceived to write this negative review is because my customer experience could have been handled much better. You call me to accommodate your change in scheduling, I go out of my way to accommodate you and then your situation changes and you do nothing to accommodate me! The office manager along with the two staff could have fit me in between a patient as I offered to wait but no. I was told 3:30 or another day. I would have offered to waive the consultation fee at least to compensate me for the inconvenience for my gas, my time and frustration but no. The attitude was sorry but basically oh well! This Dr. was going to make thousands from me a new patient. Poor customer service and poor management representation. Unfortunately I will find another provider that tries to ensure the customer experience is important.

I’ve had nothing but the best experience with Dr. Gardner and his staff. From the front desk staff to his nurse everyone is friendly and helpful. He is easy to talk with, very skilled and knowledgeable. His results exceeded my expectations!

Dr. Gardner has been my surgeon since 2014. His staff and Dr. Gardner, himself, have the best bedside manner. He did my bilateral mastectomy reconstruction...

I have to say Dr. Gardner is the best of the best! I have been so impressed by my whole experience and felt the need to share. I went in for a breast implant exchange and I was very nervous on the sizing. He suggested I go over 100cc more than I had and ultimately I trusted his expertise and left it to him. He went in with a larger implant and thought it looked “too fake” for the results I wanted. He went down and chose the perfect size for my body. Not every doctor would do that. I am so happy and so impressed that he really listened to me. So far I am thrilled with my results. I would also like to compliment the friendly staff. The facility is so clean and everyone is so welcoming and precise. I would confidently recommend this place to anyone. Thank you again for such a wonderful and comfortable experience.

Most protracted unorganized front office, circus in three rings. False promises , Incompetent staff, misinformation, Abhorrent follow up. Cannot attest...