Eric EmersonDr

I was a Dermatology patient of Jaime Vanourny, MD for over two years. A biopsy supposedly determined I had Eczema, the only treatment I received was to...

I am an older female that has lived with the scars of acne for all of my lifetime.  For once in my life I decided to treat myself and have these emotional and physical scars removed.  I was sold on the Pearl Fusion lazer treatment by the 'Sales Woman' and decided to get it done!  I was told by her, and Dr. Applebaum, that my scars would be gone! In addition, some lines and wrinkles would be gone especially those around my mouth. They seemed so kind and caring.  I was in Heaven looking forward to a scarless face for the first time since my youth. After the surgery I was so happy to watch myself heal and wait for smoother skin to replace the old scars.  Only that is not what happened. I started to see new scars developing from the treatment itself. Yes, some acne scars were getting better, but the treatment itself left scars that were in some ways worse than those I had lived with for so many years. And I paid thousands of dollars for these scars. Dr.  Applebaum has never acknowledged being able to see any scars at all. Yet, everyone who knows me can see the scars this has left.  He dismissed me and said we were done. So, I wrote to the main office in Charlotte and expressed my disappointment.  A woman called me and was very kind. She said she would see what she could do. I was then called with a new appointment to see Dr. Applebaum.  He saw me monthly, never acknowledging the scars, yet slipped once that these marks will go away.  I also learned during these months that I was lead to believe that he was a Plastic Surgeon, and he is NOT. He is a dermatologist.  I would not have had this procedure done if I would have known. He offered a deep acid peel at one time. But reneged on his offer the next appointment. Seeing him monthly became distressing. It was the same old song and dance. Eventually I would show up for appointments and he would not! It has been almost six months.  Yesterday, I caught my face in a mirror while shopping.  I felt so sad and sick inside to see my reflection looking worse than before I ever started. I rushed out of the store and cried in my car. That is when I decided I have been pushed far enough, and it was time to leave a review. A final note, he took pictures every month of my face. These pictures are sort of white washed with light.  They do not portray the way my face looks under different lighting or shadowing.  It is so saddening that I spent so much time healing and so much money to feel so bad.  Be careful.

What a super nice group of care givers! When is the last time you had a doctor call your home at night and ask how you are and is everything going ok after a procedure? Not a member of his staff, but the doctor. Dr. Fangman called and told us they were here for us and if we need anything during the night or anytime to give them a call. Super nice while we were at the office as well! The entire staff made us feel comfortable and concerned about our health needs. Very professional from the front door to the exit we were very impressed!! Thank you Dr, Fangman and your entire staff.

Hands down a wonderful group of people from surgeons I've met with (Butala who did the work and Applebaum who graciously helped after) nurses...finance.... receptionist....and an anesthesiologist (smith) who goes above and beyond to ensure my comfort and safety... part of a transformation is the emotional aspect....and they take care of that too..always reassuring and there to answer any and everything questions I have (and i had a TON of them) but they always take the time to hear me and answer every single one without making me feel like I'm wasting their time or being rushed to get through. I'm so grateful for an amazing groups of people.

Very pleased with care I received from Amaris who assisted with a recent procedure. She went above and beyond to answer all questions and put me at ease. She has a level of compassion and attention to detail all medical professionals should emulate.

This was a waste of my time and my money. Dr. Hawk was a disappointment, after waiting two plus months to see her, she spent less than 5 minutes in the room. She had a chip on her shoulder, didn’t want to be bothered and when she quickly left the room, I didn’t know what the diagnosis was or how to address the issue. We put faith in these doctors and it’s a let down when you are just another copay and insurance billing for her. Without patients, there is no practice. I really didn’t expect to be treated like that from a company with the reputation Piedmont Dermatology had. I won’t go back. I do need to note that the staff at the front desk and at check out were kind, pleasant and patient. The intake nurse/person who sees you in the room before the doctor comes in was thorough and also pleasant. They are what keeps the practice running. The staff deserves 4-5 stars.

I had a great experience with Andrea Sparre . She took time with me and was very professional.

Dermatology visit: The billing is a nightmare. When the bill came, I paid my balance in full. Then a few weeks later another bill, then another, and...