Robert Del JuncoDr

Don’t you dare be more than 15 minutes late or they will cancel your appointment. But after waiting 45 minutes for the doctor to show up, I was told that the doctor was not in the building and had to get some lunch so it would be another 20 minutes or so before he could do my appointment. They also had a lot of paperwork to fill out, which could’ve been sent to the home or sent by email to fill out rather than trying to figure out your entire lifetime medical history in their waiting room. The whole group seems more corporate oriented than patient oriented

I called this office 4 times. First time i was xferred and it rang off the hook with no voicemail. I called back and they disconnected me. I called a 3rd time and I got a person who said they would call me back and still has not (four business days ago). I called a 4th time today and it rang off the hook and then disconnected me. I am trying to get a consult for biopsy for a nodule on my thyroid and this is my second referral. No wonder people die of cancer. You have to fight to get an appointment!

The staff is insanely unprofessional and rude. Refused to send an email about the appointment in 2025 like what? When they called to confirm they were so rude and dismissive. I got sick the weekend before my Tuesday appointment and called to cancel (had to call 3 times to get an answer). After I told them I needed to cancel more than 24 hours of notice because I didn't want to go in sick they cancelled and tried to end the call. When I asked if I can reschedule, the representative huffed and put me on hold. I hung up because I didn't want to deal with their rudeness and will ask my doctor for a different referral.

Good luck calling the office. Extremely unprofessional. Hung up on me. The appointment line is Rude for no reason what so ever.

Please, for the love of all things logical in this world, do not waste your time seeing Dr. Shabdiz, unless you’re getting plastic surgery (the only thing I’m confident he’s knowledgeable in) (You do not have to read this, but this is my medical history to help understand the reasons of my anger toward this man). I have had multiple strep infections throughout my life (6 in less than a year, and a very severe case of tonsillitis that would not go away for almost a month). I’m constantly missing work due to these infections, and I’m even rapidly losing weight because of how many times these infections have brought complications (I can’t talk, eat, swallow, or keep food down). Unfortunately, Amoxicillin stopped working because of the amount of times I’ve been prescribed it for these infections. So of course, based on the frequency and increasing severity of these infections, urgent care doctors and my primary physician recommended looking into getting a tonsillectomy. I was then referred out to Dr. Shabdiz. (who, I know now, was the very incorrect ENT to send me to) He started the consultation with (one of the only questions he asked me during the entire consultation) “what brings you in?” I said “I’m trying to get help with these recurrent strep infections” He starts his “exam” which was simply him looking into my throat and saying that it looks fine. 30 seconds into this consultation I already knew this was going to be a waste of my time. Because of course my throat looks fine, it should. I don’t currently have an infection. He leaves the room for a brief second, comes back in with a long tube with a flashlight on the end. And without saying a word to me, no request for consent, or at the very least a heads up, he shoved it into my nose to the base of my throat. It is basic common knowledge to inform a patient what is to come during an exam. I work in a medical office so I would know this, apparently more than he would know. He took it out, and my nose started bleeding, but of course he didn’t care to notice that. He finished this exam with saying my “tonsils are actually very small” and that “there is no infection.” Yeah dude, great observation! I wouldn’t be in your office if I had a current infection. I’d be at an urgent care getting antibiotics…??? He finishes with, “based on my examination you wouldn’t qualify for a tonsil removal.” Keep in mind, he still hasn’t asked me a single question about my medical history (how often I get strep, when it started etc.) I rudely advocated for myself, as anyone should in the face of a Dr like this. I said “Yeah, no. I know I would qualify for it because I got strep 4 months in a row, 6 times in a single year.” He then said “Oh wow, yeah you might qualify.” ?!?!?!?! YEAH YOU THINK SO BUD? At the end of the consultation, and I say end because I couldn’t take any more of this, he said “I wouldn’t really know anyway because I don’t specialize in the tonsils or tonsil surgeries.” He even had the audacity to tell me to wait a few more months and if I keep getting pus or swollen tonsils then go to an ENT that specializes in this (as if I don’t already have proof that I’ve had that very same pus and swelling MULTIPLE times in the past 6 months). I swear he thought I didn’t know what Strep was. That’s how he was speaking to me. So he wasted MY time doing his “exam” knowing that he’s completely ignorant on the subject? Interesting, easy way to get some more money from my insurance company. So long story short, he specializes in the “ears” but I’d be more confident in saying he only knows how to do plastic surgery because that’s all he was advertising up front like a CORNBALL. And shoving something down my throat without saying a word is baffling and he should really start working on getting consent from patients. What a sad excuse of a doctor. Please don’t waste your time, money, or even your insurance company’s money. There’s soo many betters ENT’s in the area. You just need to do your research, and I regrettably didn’t until it was too late.