Ruwanthi CampanoDr

The frontdesk is very rude ( manager ) (I booked another facility in 5minu with tricare insurance) Absolutely Horrendous Appointment Scheduling and Unprofessional Management "My experience trying to schedule an appointment at this facility has been an absolute nightmare, especially as someone living on Fort Irwin and relying on Tricare. The entire appointment scheduling process is incredibly disorganized, and the level of unprofessionalism I encountered, particularly from the individual who seemed to be the manager, was shocking and completely unacceptable. I've had to make multiple calls just to try and secure a first-time appointment. Each time, I received conflicting information. One representative would tell me they could tentatively save a date, only for the manager to later contradict it, stating that wasn't possible. This back-and-forth wasted so much of my time and caused immense stress, as I was just trying to ensure I wouldn't miss out on an important appointment date. When I expressed my genuine concern about getting a confirmed date, the manager's response was a dismissive 'OMG,' clearly annoyed by my persistence. It's incredibly frustrating to be met with such a disrespectful and apathetic attitude when you're simply trying to navigate a broken system, especially given the unique challenges of living on a military base far from the facility. The lack of empathy and understanding from the appointment line management is appalling. They seemed completely unwilling to listen to my situation or comprehend the legitimate reasons behind my repeated calls. This entire ordeal has been a truly horrible customer service experience, making it unnecessarily difficult to access the care I need. This facility desperately needs to re-evaluate its scheduling system and provide proper training for its staff, especially concerning professional customer interaction and handling patient concerns with respect."

Dr Campano was very comforting and reassuring about my condition. I felt immediately that I was in capable hands. Thank you for that Dr Campano 🌺❤️

Dr. Campano was timely, professional, yet friendly and understanding! My mom liked her and felt it was a positive experience!

Real satisfied with the service she really took care of my situation. It’s about time that a ENT professionalism service real satisfy thank you And have a blessed day to all the staff in that facility they took care of me well but front office receptionist need to pick more the phone more often in that area is bad you always get transferred to an answering machine and it says leave a message. Will get back right back to you.and you know they don’t get back too you at all

It was my first time here. Dr Campano was great. She knew right away what my issue was and explained it to me in detail. I was so worried and a bit anxious about my health issue with my ears… but she was so knowledgeable and caring, it calmed me down. Her nurse was very friendly and professional. A pleasant visit all together. I will be back.

Bad experience with this dr. Campano. Did a cosmetic procedure with her I can't see any results. She charged me a lot of money. She ask more money when I...

Beware of this doctor, You could potentially lose your life from her carelessness. I almost did, She didn't even care. She Braggs about how she's married...