John I. Clayton, Dr

★ ☆ ☆ ☆ ☆ 1.0

Sep 16, 2025

Dr. Clayton performed my breast reduction in June 2024. What ensued after was 7 months of hell. A week post-op I began to spit stitches. I was told on multiple occasions by nursing staff and the PA that the complications I had were normal and “everything is going to heal” so nicely. 4 weeks post-op my pain was excruciating and my wounds looked awful. I sent a photo to his office and was told “pain is expected” and the wound “looked normal” and they would see me at my next appointment. At the next appointment, the nurse said “you are about 4 weeks post-op, are you feeling so much better now?” I explained that my pain levels were worse than post-op and I was struggling to function. I brought up my concerns with how the wounds looked and was once again told they looked normal. The nurse also shamed me for using my leftover pain meds from surgery and said “I should not be taking them anymore.” I agreed that it would be ideal to not need them, however, I was in so much pain. She did my dressing changes and finally agreed to have the doctor come in. Dr. Clayton came in (first time seeing him since surgery) and I was told that a wound vac would be needed on 3 wounds. The nurse at his office incorrectly placed my wound vac twice (the only two times it was done there). Two different home health nurses talked to me about the wrong placement. The incorrect placement created more wounds. The second time the Dr. Clayton’s nurse did the wound vac dressing change she was confused why home health put a drape down and said “I don’t know how to do that and I know my way works.” She clearly needs more training. When Dr Clayton’s office did my dressing changes, the wound bed was never cleaned and they were very aggressive taking off my bandages. I developed an infection and required antibiotics. I demanded to be sent to wound care after the wound vac was placed wrong for a second time. The wound care clinic was wonderful and they were able to help me get my wounds to close. My 3 wounds took 7 months to fully close. I will forever have significant scarring. I know it would have been much longer and worse had I not advocated to be sent to the wound clinic. I think Dr. Clayton may be an excellent surgeon, however, aftercare is not his strong suite. Over the last 7 months, I have learned of at least 5 other people who have had very similar experiences. The nurse (Summer) needs significant training on wounds and aftercare. All the staff need to be more straightforward about when things are not “normal.” I don’t want to be told it is normal when things are not. While I am glad I had a breast reduction, I deeply regret going to this office.

Kelsey Rich — google_place

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