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★ ☆ ☆ ☆ ☆ 1.0
Nov 23, 2025This is my first time writing a review and i'm absolutely livid. I had a consultation scheduled for today that I've been waiting for since July. Today was the one day their app was down and I couldn't check in OR find the correct information regarding my appointment. Every building I went to, no one could direct me to the proper office. I called the front desk and let them know I was running late due to the power outage and direction issues. I was 1 minute past my grace period and they were so unreasonable. There was absolutely no way she could she could see me or schedule me for anything before MARCH OF 2026. I have to wait wait nearly 5 more months. And on top of that, she lied about sending me the questionnaire to fill out. I am in so much pain and discomfort both mentally and physically and they did nothing to provide me with any outside care. Unreasonable, I'm so disappointed in Baylor.
Nicole B — google_place
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